FAQs

You can read through all our FAQs below, or use the search function to find answers to specific topics.

Frequently Asked Questions

FAQs

What is 'van racking'?

Van racking comes in lots of shapes and sizes. Our van racking is designed to help you stay organised whilst making the most of the space in your van. You can learn more under our explore racking section here.

What are the advantages of buying Bott Smartvan van racking?

Our van racking helps you save money and time by being more organised. The no-drill fixing solution means you get quality racking that's built to last, without damaging your van. The bolt-in system allows you to move components around easily, so your racking can keep up with your tools and work style.

Why is professional van racking better for health and safety?

Bott Smartvan racking is fully crash tested to EU ECE / R17 standards. Loose or ill-fitting cargo in your van can be extremely dangerous, even fatal. Storing tools in the right place gives convenient access, minimising the risk of minor injuries sustained when searching through a disorganised van. Bott Smartvan racking improves load security and creates a safer environment for you on the road and on the job.

Do you offer racking for my van?

Bott Smartvan offers van racking for most popular small, medium and large vans. You can check for your van by visiting the Citroen, Fiat, Ford, Mercedes, Nissan, Peugeot, Renault, Toyota, Vauxhall or Volkswagen pages which list all the models under that manufacturer which we offer solutions for. We specify the start and end dates of the van models that we cover. If the date if followed by a – (ie 2014 - ) this denotes that our racking covers this model from the specified date onwards and no new models have required a change to the design. If your van is not listed, do get in contact as our parent company Bott Ltd may be able to help.

Can I fit Bott Smartvan van racking if my van is ply lined?

Yes, our racking is designed with room to allow for ply lining on the walls. As ply is generally fitted post-manufacture you may need to trim it slightly to gain access to any manufacturer fixing points that have been covered up. To make the most of your loading bay space you may want to remove any wheel arch boxing so that shelves can be fitted as flush to the wheel arch as possible.

How does the "no-drill" solution work?

Bott Smartvan's van racking solutions are designed with vehicle specific brackets which line up with fixing points in the loading bay that are created during the manufacture of the van. The brackets then bolt into place through these existing fixing points

Do I need any special tools to install my van racking?

Bott Smartvan racking has been designed so it can be installed using common tools such as Allen keys, spanners and a socket set. We also recommend that a torque wrench is used to secure fixings to the instructed level of tightness, typically 8Nm.

Do you offer a fitting service?

Bott Smartvan is a self-fit solution, designed to bolt in the existing manufacturer fixing points. Full fitting instructions are provided with your kit and you can view videos and access the instructions at any time on our Installation help page.

Do you supply van floors and linings?

The system uses a unique floor, made of a hard-wearing 12mm water-resistant ply, complete with a durable non-slip grey surface. Our van floors include a vehicle-specific fitting kit. The solution is designed to make the most of all available space in the van, covering the exposed sides of the van, so side linings are not needed.

Once I've fitted the system is there anything else I need?

No, you will have everything you need to get started being more efficient and organised straight away. As our system is modular, some customers build up their solutions over time to spread the cost. You may find as your tools or work style change over time, that you want to add or swap functionality. You can purchase new or different parts designed to fit with your existing solution from our Accessories Shop at any time.

Do I need the Bott Smartvan floor?

No, our system is designed to be compatible with manufacturer fitted floors as well as with our flooring options. If you do want to use our floor you will need to remove any flooring that is already fitted

Do you have a show van/rep so I can see the product?

We do have a show van which attends events around the country, you can view a list of upcoming events here. Or you are welcome to visit us at our manufacturing plant in Bude, Cornwall. We do not have reps as we only offer this solution for online purchase.

What are the dimensions of the power tool case holders?

The power tool case holders are 482mm wide x 285mm deep. As they can be fitted as close together or far apart in the racking frames as you would like, there is not a set height measurement

How long does it take for delivery after I have placed my order?

Our standard delivery timescale is 3-5 working days on most vehicles. Due to the levels of stock that we are able to hold, if your order is for multiple vehicles at the same time, the delivery time may be extended. We would contact you if this was the case

I am concerned about weight, do you know how heavy the frames are?

The heaviest module we offer for a small or medium van is 36kg. Our lightweight, pressed steel racking is significantly lighter than using ply-wood. You can view the weight of every module as you plan your solution in our configurator tool

Do the service cases you sell come with the box dividers included?

If purchased as part of a van racking solution then yes. If you purchase the service case via our Accessories Shop then you have the option to choose with or without the box dividers.

How much loading space will I have clear once the van racking is in place?

If you have a van racking module fitted either side of the rear doors the load space in between varies depending upon the size of the van.

Micro vans (eg Ford Courier, Peugeot Bipper etc) have 870mm

Small and medium vans (eg Transit Custom and VW Transporter) have 1060mm

Large vans (eg Ford Transit and Fiat Ducato) have 1260mm

How high is the deck kit / raised floor system?

The deck kit can be fitted at multiple heights. The lowest fixing point will leave approx. 103mm usable underfloor height and the highest fixing point will leave approx. 353mm underfloor height. The kit comes with a central partition which will only work if the deck is fitted at the recommended height leaving approx. 253mm underfloor height. The frames and top surface are approx. 45mm thick, so if you want to work out where the top of the deck will reach to, you need to add 45mm to the measurement of the underfloor height you would like

Can I have the deck kit / raised floor system on its own?

The deck fixes to and is supported by the racking modules on either side, therefore it is not possible to fit our deck kit without having modules on either side at the rear of the loading bay.

Why can’t I add a floor to my configuration?

In small and medium vans the floors are designed to slide in between racking modules fitted to either side of the van. We don’t allow you to buy a floor without having modules either side as you would end up with a gap either side where the racking module should sit

How big are the anti slip load mats?

620mm x 820mm

Why won't the configurator let me order the module that I want?

The configurator is clever, it will only let you order modules that are compatible with your vehicle and the modules you have already put into your design. For example, you can only have a module in the OS2 position if you have got a module in the OS1 position.

Can I order a module that isn't on your website?

To enable us to service customers quickly we can only supply the modules we have available on the configurator. However, the internal shelving and storage options in most modules can be swapped around to create unique configurations for yourself. To find out more about how our racking solutions work click here.

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