Q: Do I need any special tools to install my van racking?

Please see our fitting tips page for more information here .

Question 1

What is 'van racking'?

Accepted Answer

Van racking comes in lots of shapes and sizes. Our van racking is designed to help you stay organised whilst making the most of the space in your van. You can learn more under our explore racking section here.

Question 2

What are the advantages of buying bott Smartvan van racking?

Accepted Answer

Our van racking helps you save money and time by being more organised. The no-drill fixing solution means you get quality racking that's built to last, without damaging your van. The bolt-in system allows you to move components around easily, so your racking can keep up with your tools and work style.

Question 3

Why is professional van racking better for health and safety?

Accepted Answer

bott Smartvan racking is fully crash tested to EU ECE / R17 standards. Loose or ill-fitting cargo in your van can be extremely dangerous, even fatal. Storing tools in the right place gives convenient access, minimising the risk of minor injuries sustained when searching through a disorganised van. bott Smartvan racking improves load security and creates a safer environment for you on the road and on the job.

Question 4

Do you offer racking for my van?

Accepted Answer

bott Smartvan offers van racking for most popular small, medium and large vans. You can check for you van by visiting our Vehicles page which lists all the manufacturers which we offer solutions for. We specify the start and end dates of the van models that we cover. If the date if followed by a – (ie 2014 - ) this denotes that our racking covers this model from the specified date onwards and no new models have required a change to the design. If your van is not listed, do get in contact as our parent company Bott Ltd may be able to help.

Question 5

Can I fit bott Smartvan van racking if my van is ply lined?

Accepted Answer

Yes, our racking is designed with room to allow for ply lining on the walls. As ply is generally fitted post-manufacture you may need to trim it slightly to gain access to any manufacturer fixing points that have been covered up. To make the most of your loading bay space you may want to remove any wheel arch boxing so that shelves can be fitted as flush to the wheel arch as possible.

Question 6

How does the "no-drill" solution work?

Accepted Answer

bott Smartvan's van racking solutions are designed with vehicle specific brackets which line up with fixing points in the loading bay that are created during the manufacture of the van. The brackets then bolt into place through these existing fixing points

Question 7

Do I need any special tools to install my van racking?

Accepted Answer

Please see our fitting tips page for more information here.

Question 8

Do you offer a fitting service?

Accepted Answer

bott Smartvan is a self-fit solution, designed to bolt in the existing manufacturer fixing points. Full fitting instructions are provided with your kit and you can view videos and access the instructions at any time on our Installation help page.

Question 9

Do you supply van floors and linings?

Accepted Answer

The system uses a unique floor, made of a hard-wearing 12mm water-resistant ply, complete with a durable non-slip grey surface. Our van floors include a vehicle-specific fitting kit. The solution is designed to make the most of all available space in the van, covering the exposed sides of the van, so side linings are not needed.

Question 10

Once I've fitted the system is there anything else I need?

Accepted Answer

No, you will have everything you need to get started being more efficient and organised straight away. As our system is modular, some customers build up their solutions over time to spread the cost. You may find as your tools or work style change over time, that you want to add or swap functionality. You can purchase new or different parts designed to fit with your existing solution from our Accessories Shop at any time.

Question 11

Do I need the bott Smartvan floor?

Accepted Answer

No, our system is designed to be compatible with manufacturer fitted floors as well as with our flooring options. If you do want to use our floor you will need to remove any flooring that is already fitted

Question 12

Do you have a show van/rep so I can see the product?

Accepted Answer

We do have a show van which attends events around the country, you can view a list of upcoming events here. Or you are welcome to visit us at our manufacturing plant in Bude, Cornwall. We do not have reps as we only offer this solution for online purchase.

Question 13

What are the dimensions of the power tool case holders?

Accepted Answer

The power tool case holders are 510mm wide x 290mm deep internally. As they can be fitted as close together or far apart in the racking frames as you would like, there is not a set height measurement

Question 14

How long does it take for delivery after I have placed my order?

Accepted Answer

Our standard delivery timescale is 10-15 working days on most vehicles. Due to the levels of stock that we are able to hold, if your order is for multiple vehicles at the same time, the delivery time may be extended. We would contact you if this was the case

Question 15

I am concerned about weight, do you know how heavy the modules are?

Accepted Answer

Our lightweight, pressed steel racking is significantly lighter than using ply-wood. You can view the weight of every module as you plan your solution in our configurator tool

Question 16

Do the service cases you sell come with the box dividers included?

Accepted Answer

If purchased as part of a van racking solution then yes. If you purchase the service case via our Accessories Shop then you have the option to choose with or without the box dividers.

Question 17

How much loading space will I have clear once the van racking is in place?

Accepted Answer

If you have a van racking module fitted either side of the rear doors the load space in between varies depending upon the size of the van.
Micro vans (eg Ford Courier) have 866mm

Small vans (eg Ford Connect and VW Caddy) have 978mm (please note the 2004 - 2020 VW Caddy has 866mm)

Medium vans (eg Ford Custom and VW Transporter) have 1090mm

Large vans (eg Ford Transit and VW Crafter) have 1202mm

Question 18

How high is the deck kit / raised floor system?

Accepted Answer

The height of the deck kit is 375mm but it can be fitted at lower heights in 25mm increments. The lowest fixing point will leave 45mm usable underfloor height and the highest fixing point will leave 320mm usable underfloor height.

The kit comes with a 320mm high central partition which will only work if the deck is fitted at the recommended 375mm height. Please note, we recommend fitting the central partition to achieve the maximum UDL weight load.

Question 19

Can I have the deck kit / raised floor system on its own?

Accepted Answer

The deck fixes to and is supported by the racking modules on either side, therefore it is not possible to fit our deck kit without having modules on either side at the rear of the loading bay.

Question 20

How big are the anti slip load mats?

Accepted Answer

620mm x 820mm

Question 21

Why won't the configurator let me order the module that I want?

Accepted Answer

The configurator is clever, it will only let you order modules that are compatible with your vehicle and the modules you have already put into your design. For example, you can only have a module in the OS2 position if you have got a module in the OS1 position.

Question 22

Can I order a module that isn't on your website?

Accepted Answer

To enable us to service customers quickly we can only supply the modules we have available on the configurator. However, the internal shelving and storage options in most modules can be swapped around to create unique configurations for yourself. To find out more about how our racking solutions work click here.

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