FAQs
You can read through all our FAQs below, or use the search function to find answers to specific topics.
Frequently Asked Questions
What is 'van racking'?
Van racking comes in lots of shapes and sizes. Our van racking is designed to help you stay organised whilst making the most of the space in your van. You can learn more under our explore racking section here.
What are the advantages of buying bott Smartvan van racking?
Why is professional van racking better for health and safety?
Do you offer racking for my van?
Can I fit bott Smartvan van racking if my van is ply lined?
How does the "no-drill" solution work?
Do I need any special tools to install my van racking?
Do you offer a fitting service?
Do you supply van floors and linings?
Once I've fitted the system is there anything else I need?
Do I need the bott Smartvan floor?
Do you have a show van/rep so I can see the product?
What are the dimensions of the power tool case holders?
How long does it take for delivery after I have placed my order?
I am concerned about weight, do you know how heavy the frames are?
Do the service cases you sell come with the box dividers included?
How much loading space will I have clear once the van racking is in place?
How high is the deck kit / raised floor system?
Can I have the deck kit / raised floor system on its own?
Why can’t I add a floor to my configuration?
How big are the anti slip load mats?
Why won't the configurator let me order the module that I want?
Can I order a module that isn't on your website?